Is Reliance Care a real alternative to Home Instead in Ohio?

Yes. Reliance Care Solutions is a locally owned Ohio home care and DODD provider based in Toledo, DODD-certified for IO, SELF, and Level One in all 88 counties, plus private pay across Northwest Ohio. Most families have a caregiver in the home within 72 hours of the free assessment.

Does Home Instead accept Ohio Medicaid waivers?

Acceptance varies by franchise location. Some Home Instead offices take a subset of waivers; many do not. Reliance is approved for every major Ohio waiver across all 88 counties.

How fast can I switch from Home Instead to Reliance?

Bring your current care plan and your case manager contact. Reliance coordinators handle the transition with your Area Office or Managed Care plan so there is no gap in service. Most families switch within a week.

What does it cost compared to Home Instead?

For families on an Ohio Medicaid waiver, most home care costs are covered. For private pay, Reliance rates are competitive with national franchise pricing in Ohio. The free assessment includes a written cost estimate.

Comparison guide for Ohio families

Home Instead vs Reliance Care.An honest side by side.

Name: Reliance Care Solutions
Address: Toledo, OH, 43604, US
Telephone: 419-704-0316
Price range: $$

A national companion-care franchise with locations across Ohio, owned by Honor.

Home Instead franchises focus on private-pay companion care. If your family needs DODD-certified support for a loved one with a developmental disability, or a faster start, the local owner usually has to refer out or quote one to three weeks.

Start free assessment 419-704-0316

Feature	Reliance Care	Home Instead
Locally owned in Lucas County (not a franchise)
Local Toledo coordinator answers the phone (no 1-800 call center)
DODD-certified across all 88 Ohio counties (IO, SELF, Level One)
Most families have a caregiver in the home within 72 hours
Same-day emergency respite placement
Same coordinator from intake through first 30 days of care
Coordinates directly with your county SSA on DODD plans
RN on call 24/7 on a Toledo phone
Written guarantee on response time and caregiver match
Transparent private-pay rates with no surprise fees
Free, no-pressure home assessment

Comparison reflects publicly stated service models of Home Instead as of 2026. Individual franchise locations may differ. If something here is out of date, tell us and we will fix it.

The honest read

Where Home Instead is strong, and where Reliance is stronger.

Home Instead is one of the largest in-home care brands in the country, with franchise locations in Toledo and across Ohio. They are best known for companionship and personal care for older adults paying privately or through long-term care insurance.

Where families run into friction is the DODD side. Each Home Instead location is independently owned, and most franchises are not certified to deliver IO, SELF, or Level One waiver services for adults and youth with developmental disabilities. Intake, scheduling, and billing are usually split across separate teams or routed through corporate, which slows down emergencies.

Reliance Care Solutions is locally owned in Lucas County and DODD-certified in all 88 counties. Most private-pay families have a caregiver in the home within 72 hours, and the same coordinator stays with you through the first 30 days.

Switching from a national chain

Questions families ask when comparing Home Instead.

Common questions

Your next step

Still have a question on your mind?

There are no wrong questions here. Talk to a real coordinator - no script, no pressure, no commitment. We'll listen first and help you figure out the next step, even if it isn't us.

Call 419-704-0316 Request a quiet callback

Typical response in under 10 minutes during business hours. After-hours messages are returned the next morning.

Compare more

Visiting Angels

Comfort Keepers

Right at Home

Request a Care Assessment